Vivio Server Monitoring

Knowing whether your server is online and functional should not be a service that you have to pay additional fees for. As your hosting partner, we are committed to your success, so we provide robust tools and options for monitoring your servers completely free of charge. When you order service from us, Vivio will configure your initial server monitors for you.

While 3rd party services or other hosting providers can charge you hundreds for server monitoring, Vivio includes it free, by default. That’s the difference of working with a hosting partner that’s committed to your success.

How Vivio Responds to Alerts

Self-Service Monitoring

Self-Service Monitoring monitors your servers but when an event occurs, the notification is sent to the registered account owner. This allows you to filter System events through your team. If you would like Vivio to fix an issue for you using SysOps Support, you will need to create a ticket requesting that we help with the specific issue.

SysOps Monitoring

SysOps Monitoring monitors your servers and when an event occurs, the notification is sent both to you and to Vivio SysOps Support directly. Vivio technicians will then address the issue immediately using SysOps Support. Using this method, system problems are often taken care of before your clients even realize there was an issue.

Default Self-Service Monitors

The following are the monitors that Vivio configures by default with new accounts

Windows Servers
Service Port Up Response
ping N/A ICMP response
http 80 200 Response
SMTP 25 220 Response
Linux Servers
Service Port Up Response
ping N/A ICMP response
http 80 200 Response
SMTP 25 220 Response
SSH varies TCP OK

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