Looking for a promo code?  Mention BOGOVPS2024 on any new VPS order and get your second month FREE!

SmarterTrack Hosting

Enterprise Help Desk Software

Live-Help, Ticket Management, Knowledge Base, and more in one seamless package.

SmarterTrack Professional licensing

starting at:


for up to 2 agents

* hosting service not included in licensing cost

SmarterTrack Enterprise licensing

starting at:


for up to 5 agents

* hosting service not included in licensing cost

SmarterStats Pricing Table

* hosting service not included in licensing cost

Software Agents Cost /mo
StarterStats Professional 2 $33.33
5 $54.17
10 $100.00
SmarterStats Enterprise 5 $75.00
10 $116.67
15 $162.50
25 $216.67
50 $341.67
100 $450.00
200 $558.33
300 $666.67
400 $725.00
500 $775.00

Build a community around your business and take good care of your customers with SmarterTrack

Take Better Care of Your Clients

Get to know SmarterTrack

SmarterTrack gives you all the features and services you would expect from an enterprise help desk solution, including private and secure live help, ticket management, customer feedback, knowledge base, issue reporting, and more.

Serve customers no matter where you are

SmarterTrack is entirely web-based and usable on any modern PC or mobile device. That means you and your agents will have the ability to serve your clients no matter where they are.

Help customers help themselves

SmarterTrack’s can help educate users and lower costs by giving your customers the answers they need without needing to talk to an agent. When providing support, agents can easily reference articles from your knowledge base to answer common questions.

30-Day Money-Back Guarantee

Never settle. If you're unhappy with your Vivio account for any reason, simply cancel your account within 30 days for a full refund. No pressure. No risk. *Terms and Conditions may apply.

Backup Your Data Fast

Velocity Backups are powered by business-class SSD storage arrays - enabling you to backup, restore and manage your cloud backups faster than ever before.