Build a community around your business and take good care of your customers with SmarterTrack
Take Better Care of Your Clients
Get to know SmarterTrack
SmarterTrack gives you all the features and services you would expect from an enterprise help desk solution, including private and secure live help, ticket management, customer feedback, knowledge base, issue reporting, and more.
Serve customers no matter where you are
SmarterTrack is entirely web-based and usable on any modern PC or mobile device. That means you and your agents will have the ability to serve your clients no matter where they are.
Help customers help themselves
SmarterTrack’s can help educate users and lower costs by giving your customers the answers they need without needing to talk to an agent. When providing support, agents can easily reference articles from your knowledge base to answer common questions.
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Velocity Backups are powered by business-class SSD storage arrays - enabling you to backup, restore and manage your cloud backups faster than ever before.
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